The Prompt field defines the operational and communication logic of the Agent.
It determines how the Agent should behave, speak, and execute its tasks.
Operational logic (how to respond to certain topics).
Context about the target audience or environment.
Examples of expected responses or outputs.
Example:
“You are the virtual assistant of a premium dental clinic. Maintain a professional and empathetic tone. Always confirm client data before scheduling and avoid providing medical advice.”
Markdown formatting is supported, allowing structured sections like:
## Voice & Tone
## Procedures
## Escalation Rules
## Example Replies
