> For the complete documentation index, see [llms.txt](https://docs.zaia.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zaia.app/agents/agent-settings/prompt.md).

# Prompt

The **Prompt** field defines the operational and communication logic of the Agent.\
It determines *how* the Agent should behave, speak, and execute its tasks.

Prompts can contain:

* Behavioral instructions (tone, vocabulary, persona).
* Operational logic (how to respond to certain topics).
* Context about the target audience or environment.
* Examples of expected responses or outputs.

**Example:**

> “You are the virtual assistant of a premium dental clinic. Maintain a professional and empathetic tone. Always confirm client data before scheduling and avoid providing medical advice.”

Markdown formatting is supported, allowing structured sections like:

```
## Voice & Tone
## Procedures
## Escalation Rules
## Example Replies
```