Prompt

The Prompt field defines the operational and communication logic of the Agent. It determines how the Agent should behave, speak, and execute its tasks.

Prompts can contain:

• Behavioral instructions (tone, vocabulary, persona).

• Operational logic (how to respond to certain topics).

• Context about the target audience or environment.

• Examples of expected responses or outputs.

Example:

“You are the virtual assistant of a premium dental clinic. Maintain a professional and empathetic tone. Always confirm client data before scheduling and avoid providing medical advice.”

Markdown formatting is supported, allowing structured sections like:

## Voice & Tone
## Procedures
## Escalation Rules
## Example Replies