Channel Types

Each channel type follows a unique authentication and connection flow.

Summary

Channel Type	Authentication	Connection Flow	Customization	Typical Use
Widget	None	Instant setup	Full color + code embedding	Websites and apps
WhatsApp (Waha)	QR Code	Mobile scan pairing	None	Personal or small business accounts
WhatsApp (Official)	OAuth via Facebook	Login + Meta authorization	None	Official Business API integration
Instagram	OAuth via Instagram	Login and authorization	None	DMs through connected Instagram account
Telegram	Bot token	Token validation + webhook	Split long messages	Private 1:1 bot conversations