WhatsApp (Official)

This connection uses Meta’s official WhatsApp Business API. The authentication process follows a secure OAuth flow through Facebook’s login system.

Connection Flow

  1. Select Type: WhatsApp (Official).

  2. Define a name and description.

  3. Choose the Responder (Agent/Squad).

  4. Click Create Connection inside the modal window.

  5. A new window will open requesting Facebook login credentials.

  6. Follow the Meta-provided steps to authorize access to your WhatsApp Business Account.

⚠️ Important: Some browsers may block pop-ups by default. Since the authentication uses a modal-based pop-up, make sure that pop-ups are enabled before starting the connection.

Once authenticated, Zaia Endless connects to the selected WhatsApp Business number, allowing message exchange through the official API infrastructure.

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