Workers

Workers is a workspace that allows you to interact directly with your Agents in production, inside the Zaia Endless platform.

It provides a centralized chat interface where you can use your Agents for real tasks, daily workflows, or testing, without relying on external channels.


🧠 What is Workers

Workers is a chat-based interface to interact with your Agents in a way that feels similar to tools like ChatGPT or Claude.

However, instead of a single AI, you can:

Choose exactly which Agent (or Squad) you want to interact with.


πŸ’‘ When to Use Workers

Workers is designed for both real usage and validation.

You can use it to:

  • Interact with Agents for daily productivity

  • Use internal tools and workflows powered by Agents

  • Share Agents across teams and collaborate

  • Test how Agents behave in production

  • Simulate real user conversations


πŸ’¬ How It Works

The experience is divided into two main areas:


Left Panel (Conversation History)

  • Displays all your conversations

  • Organized by date

  • Allows you to:

    • Resume previous chats

    • Search conversations

    • Start new chats

Each conversation is saved automatically and can be accessed anytime.


Main Chat Area

  • Displays the active conversation

  • Allows real-time interaction with the selected Agent

  • Works like a messaging interface


βž• Starting a New Conversation

To start a new chat:

  1. Click the "+" button

  2. Select an Agent or Squad

  3. A new conversation is created


Important

  • Each conversation is tied to a specific Agent

  • The conversation follows that Agent’s production behavior


πŸ”„ Continuing Conversations

You can continue any previous conversation:

  • Click a chat from the left panel

  • The full history will be loaded

  • Continue from where you left off


✏️ Renaming Conversations

You can rename chats to keep your workspace organized:

  1. Click the edit icon

  2. Enter a new name

  3. Save


Why this is useful

  • Organize different use cases

  • Separate workflows by topic

  • Improve navigation across conversations


Workers allows you to search across conversations.

You can search by:

  • Conversation title

  • Message content

  • Agent name

This helps you quickly find specific interactions or tasks.


⚠️ Production Behavior

Workers interacts with your Agents exactly as they are in production.

This means:

  • All responses follow the live configuration

  • Tools, flows, and logic are executed in real conditions

  • Changes in Draft are NOT reflected until deployed


πŸ” Workers vs Internal Chat

Feature
Workers
Internal Chat (Draft)

Environment

Production

Draft

Behavior

Live

In development

Use case

Real usage + validation

Development & testing

Risk

Real behavior

Safe experimentation


πŸ“Œ Best Practices

  • Use Internal Chat to test changes before deploying

  • Use Workers for real usage and production validation

  • Rename conversations to stay organized

  • Use search to quickly retrieve past interactions


βœ… Key Takeaway

Workers allows you to:

  • Use your Agents in a real chat interface

  • Support daily workflows and team productivity

  • Interact with Agents in production

  • Manage conversations in a centralized workspace

It’s not just for testing β€” it’s a practical interface to work with your Agents every day.

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