Creating a Knowledge Base
Creating a Knowledge Base in Zaia Endless is a straightforward process. Each base can hold multiple items and serve as a reusable knowledge layer for different Agents or Squads.
🪄 Step 1 — Open the Knowledge Module
Navigate to Builder → Agents → [Select your Agent] → Knowledge
Click New Knowledge Base + in the top-right corner.
🧠 Step 2 — Define the Base
In the Add Knowledge Base window:
Name: Choose a clear and descriptive title (e.g. Support FAQs, Internal Docs, Sales Playbook).
Description (optional): Add internal notes for organization or context.
Click Create Knowledge Base to finalize.
Your new base will now appear in the list.
📚 Step 3 — Add Items
Each Knowledge Base can contain multiple items, which are the actual content sources.
Click Add Item +, then select one of the following:
📝 Text
Ideal for FAQs, structured guides, or internal definitions.
Paste up to 1,000,000 characters of content.
Click Update to save and start training.
📄 PDF
Upload a
.pdffile from your computer.The platform will automatically extract, process, and index the text content.
Click Add to confirm.
🔄 Step 4 — Training & Status
After adding content, the system automatically begins training — converting text into vector embeddings for retrieval.
Pending
Waiting to start training.
Processing
Data is being analyzed and embedded.
Completed
Training finished successfully.
Failed
An issue occurred; edit or retry the item.
You can hover over the Status indicator to view detailed information.
🧩 Step 5 — Update or Manage
At any time:
Click the Edit (✏️) button to rename or update the base description.
Click the ⋮ menu beside an item to edit, delete, or retrain it.
Adding new items will automatically trigger training again.
💡 Tip
Keep content concise, clean, and well-structured. Use consistent headings and avoid redundant data to improve embedding quality and retrieval precision.
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