Platform Tour

Zaia Endless is organized into clear and modular sections that guide how you navigate, build, and manage your AI ecosystem.


Workspaces

Each workspace represents an independent environment where you manage Agents, Teams, Channels, and Settings. You can switch between workspaces from the top-left corner of the interface or create new ones as needed.


Main Structure

The platform is divided into three main areas:

Builder

The Builder is where creation happens. From here, you can access and organize everything related to your AI architecture:

  • Agents and Squads

  • Tables

  • Knowledge

  • Workflows


CRM

The CRM area centralizes customer interactions and support operations. It includes:

  • Tickets — for managing conversations and human handoff.

  • Teams — for organizing human agents.

  • Channels — for connecting WhatsApp, Instagram, or web widgets.


Settings

The Settings area holds everything related to your workspace configuration, billing, and integrations. Here you can access:

  • Overview and Members

  • Billing, Usage, and Subscriptions

  • Providers and Connections


  • Sidebar — gives structured access to all modules in a logical hierarchy.

  • Top Bar — displays your current workspace, user account, and credit balance.

  • Main Area — dynamically changes based on the selected module.

You can move seamlessly between Builder, CRM, and Settings using the sidebar at any time.


Command Palette

Press Ctrl + K (Windows/Linux) or Cmd + K (macOS) to open the Command Palette. This shortcut allows you to:

  • Instantly jump between pages or modules.

  • Switch workspaces.

  • Search Agents, Workflows, or Channels directly.

It’s the fastest way to move through Endless without leaving the keyboard.


Summary

Section
Purpose

Builder

Create and manage AI Agents, Squads, and resources.

CRM

Handle conversations, teams, and connected channels.

Settings

Manage workspace configurations, permissions, and integrations.


💡 Tip: Use the Command Palette to quickly navigate between modules and workspaces — it’s the most efficient way to move around Endless.

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