> For the complete documentation index, see [llms.txt](https://docs.zaia.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zaia.app/inbox.md).

# Inbox

- [Inbox: Overview](https://docs.zaia.app/inbox/inbox-overview.md)
- [Chat History](https://docs.zaia.app/inbox/chat-history.md)
- [Resending Failed Deliveries](https://docs.zaia.app/inbox/chat-history/resending-failed-deliveries.md): Retry failed outbound message deliveries from Chat History when the channel and payload support it.
- [Recovering Queued Responses](https://docs.zaia.app/inbox/chat-history/recovering-queued-responses.md): Recover unanswered WhatsApp and Instagram conversations after a temporary interruption.
- [Estimated LLM Costs](https://docs.zaia.app/inbox/chat-history/estimated-llm-costs.md): Understand estimated token usage and costs in execution inspections.
- [Human Support](https://docs.zaia.app/inbox/human-support.md)
- [Tickets](https://docs.zaia.app/inbox/human-support/tickets.md)
- [Kanban Views](https://docs.zaia.app/inbox/human-support/kanban-views.md): Organize human support chats in configurable Kanban boards based on ordered chat tags.
- [Teams & Distribution](https://docs.zaia.app/inbox/human-support/teams-and-distribution.md)
- [Roles & Permissions](https://docs.zaia.app/inbox/human-support/roles-and-permissions.md)